Emma
Last Update 2 years ago
We recommend that you create a separate account for each student.
Having a separate account for each student will keep the lessons and rooms separate, whether the students use the same or different teachers.
Each student would require a separate email address to use separate accounts.
If you need to transfer funds from one account to another, please get in touch with the administrator using the chat widget or the contact form.
If you don't have another email address, you can still use a single account for multiple students if you use different teachers or different subjects for each student. This will allow you to know which lesson is for which student, and the platform will automatically create separate virtual rooms for each student, and the whiteboard notes will not be intermingled.
If you use the same account for both students, please use a different subject for each student. For example, one student can be "Russian Math," and another student can be "Common Core". Note that this doesn't need to necessarily match the actual subject the student is studying, as this is an arrangement that can be made between you and the teacher.
Separate accounts provide the cleanest organization for families with multiple students, allowing each child to have their own lesson history, progress tracking, homework assignments, and virtual classroom whiteboard notes. This approach is especially valuable when siblings are at different grade levels or have different learning paces, as their individual teacher relationships and lesson content remain completely distinct. Each account maintains its own wallet balance, purchased lesson packages, and schedule, preventing any confusion about which lessons belong to which child.
When using separate email addresses for multiple students, many parents use email aliases or plus-addressing to create distinct addresses from a single main email account. For example, if your email is parent@example.com, you could create student accounts using parent+child1@example.com and parent+child2@example.com - these emails will all deliver to your main inbox while the platform treats them as separate accounts. This technique works with Gmail and most major email providers, giving you centralized email management while maintaining separate student profiles on the platform.
If circumstances require using a single account for multiple children, the subject-tagging workaround allows teachers to differentiate between students during lessons. For instance, you might book all of Child A's lessons under "Russian Math" and Child B's lessons under "Common Core," even if both children are actually studying Russian Math. This labeling convention helps you quickly identify which upcoming lessons are for which child in your lesson dashboard, and teachers will understand this is just an organizational system rather than the actual curriculum being taught. The platform's virtual classroom system creates a unique room for each lesson-student-teacher combination, so whiteboard work from different lessons never overlaps regardless of whether they're on the same account.
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