Why don't I see a cancel or reschedule button on the lesson card?

Individual, 1:1 lessons can only be canceled or rescheduled up to six hours prior to lesson time. If you don't see either button, there are less than six hours left until the lesson start time. However, in some instances, you may be able to make special arrangements with the teacher if the teacher can see your message in time. Group lessons can only be canceled or rescheduled by the teacher.

Please keep in mind that some teachers live overseas in different time zones and they may be preparing for the lessons the night before.