When you get a student's initial chat request or a free trial invitation, you should always write them using the platform's messenger. The link to the messenger is provided as a button in the email sent to you by messenger. You should try to respond to the student's request as soon as possible, preferably within 12 hours of the request. To make sure that you are always available to respond, please make sure you check your email at least twice per day.


You should be able to introduce yourself in a friendly and professional manner, making the student feel comfortable and at ease. You should ask the student about their requirements by starting with open-ended questions allowing them to express their needs and goals. For example, you could ask questions like:


"What are your biggest challenges with math?"
"What specific topics or areas do you need help with?"
"What are your goals for our tutoring sessions?"
"How do you prefer to learn and study?"

By asking open-ended questions, the tutor can better understand the student's needs and tailor their approach accordingly. It's also important for the tutor to actively listen to the student's responses and ask follow-up questions to clarify their understanding.


Here are a few examples of the first message you should send to the student:


Hello, my name is [Name], and I will be your math tutor. I'm excited to work with your student to help them achieve their academic goals. Before we begin, can you tell me a little bit about what you're hoping to accomplish in our tutoring sessions? Are there any specific areas of math that the student is struggling with or would like to focus on? Additionally, do they have any upcoming tests or assignments that they need help preparing for? Also, what grade are they currently in, at school?

In addition, it is highly recommended that the student completes our assessment quiz before the lesson. The quiz can be found here: https://russianmathtutors.com/assessments. 
Dear student,
I hope this message finds you well. As your tutor, I would like to start by understanding your current situation regarding math. What are your biggest challenges with math? Are there specific topics or areas you need help with? Knowing this will help me tailor our tutoring sessions to your needs.
Moreover, it would be helpful if you could share your goals for our tutoring sessions. Do you want to improve your grades or gain a better understanding of the subject matter? Perhaps you have a specific goal in mind, and we can work together to achieve it.
Finally, I would like to know how you prefer to learn and study. Do you prefer visual aids or hands-on activities? Would you like to work through examples together or have me assign homework for you to complete independently? Knowing your learning style will help me create a more effective and enjoyable learning experience for you.
I look forward to working with you and helping you achieve your math goals.
In addition, it is highly recommended that the student completes our assessment quiz before the lesson. The quiz can be found here: https://russianmathtutors.com/assessments

Best regards,
[Your Name]

Dear [Student's Name],

I am writing to introduce myself as your math tutor for the upcoming semester. My name is [Your Name], and I am excited to work with you to help you succeed in math.

I have a strong background in mathematics and have tutored students in a variety of math subjects for [Number of years] years. I understand that math can be challenging, but I believe that with the right guidance and approach, anyone can excel in the subject.

As your tutor, I will be working with you to identify your strengths and areas of improvement in math. I will be providing personalized support and guidance to help you overcome any obstacles you may face and achieve your academic goals.

I am committed to creating a positive and comfortable learning environment where you can feel free to ask questions and share your thoughts. Together, we will work on building your confidence and skills in math.

Please feel free to reach out to me with any questions or concerns you may have about our tutoring sessions or math in general. I am looking forward to working with you and helping you succeed. 

In addition, it is highly recommended that the student completes our assessment quiz before the lesson. The quiz can be found here: https://russianmathtutors.com/assessments


Sincerely,

[Your Name]

These introductions show the tutor's name, profession, and enthusiasm to work with the student. It also allows the student to share their specific needs and goals for the tutoring sessions.


You should also recommend that the student completes one of the assessment tests found here. They should typically take the assessment which corresponds to one grade below their current grade in school.


It is important to customize this message because the student may contact multiple teachers. Alternatively, you can use an AI program to generate the message.


If this is your first time teaching on our platform, please take some time to familiarize yourself with its functionality, especially how to use the whiteboard.

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