Emma
Last Update 2 years ago
Students or their parents must pay an extra fee for each additional student in the lesson room. They must specify the number of students when they purchase lessons. Sometimes, it could be that they forget to indicate the correct number of students and the teacher should ask the parent to cancel the booked lessons and repurchase with a higher number of students. This should always be done prior to the lesson taking place.
For two students, the teacher will see "1 More" and for three students, you will see "2 More". In the case of actual group classes, you will see all the student names on the card, but for 1:1 lessons with multiple students, you should just see "1 More" or "2 More".

You will also see the number of students in the Orders Screen:
The multi-student pricing structure reflects the increased teaching complexity and time required when instructing siblings or friends together. Common scenarios include parents wanting both children to learn together, or students who prefer learning alongside a peer for motivation and friendly competition. If you enter the lesson room and discover more students than were paid for, politely pause the lesson and message the parent through the platform messenger to explain the pricing policy and request they update their purchase. Never proceed with teaching additional unpaid students, as this sets an unfair precedent and reduces your earnings. The platform calculates teacher compensation based on the number of students indicated at purchase time, so accurate student counts are essential for proper payment. Most parents understand and appreciate the multi-student discount structure once explained, and will quickly correct any booking errors.

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