Alexander
Last Update 2 years ago
There is no feature to resend verification email. Usually, it is likely that the verification email has been sent to the user's spam folder. Please check the spam folder before proceeding. If you don't find the verification email in any of the inbox folders, please get in touch with our technical support.
Some email providers may also filter platform emails into folders like "Promotions" or "Updates," so be sure to check all folders in your email account. Additionally, if you use aggressive spam filtering or email security software, you may need to whitelist emails from russianmathtutors.com to ensure future platform emails reach your inbox without delay.
The verification email is typically sent within a few minutes of account registration, but occasionally delays can occur depending on your email provider's delivery speed. When contacting technical support, provide your registered email address and the approximate time you created your account to help them locate your verification record. Verification is required before you can access certain platform features like booking lessons or updating your profile, so it's important to complete this step as soon as possible after registration. Support can manually verify your account or resend the verification email from their admin panel.
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